Our mission has always been to create great work for a select number of clients. From initial strategy to final delivery, we are fanatical about coming up with original solutions; we obsess about the details; and we are not happy until our clients are happy.
We take pride in offering all of the capabilities of a large wallpaper house, yet we retain the personal attention of a boutique shop. Our work has been profiled in books and featured in magazines around the world. We value quality over quantity, and turn away accounts that don’t fit our philosophy.
We have been sought out by high-profile clients in a broad range of projects. They hire us because we consistently produce high-quality work, exceed expectations and are always on-time and in-budget. Clients frequently say that they feel like they are our only account. Personally, we like to think that we are the last wallpaper contact they will ever need.
THE SIX MAJOR MILESTONES
So how do we do it? We believe that teams perform best when they have a clear set of directions. Our six-milestone process acts as a roadmap for your project, making us all faster and more efﬁcient. The result? A happy team, and even happier clients.
We ask lots of questions, learn about your project, and figure out what you’re after. The goal of this phase is to gain a deep and intuitive sense of your direction and requirements.
We take what we learned in the Discovery phase and transform it into an actionable plan. We also define the budget, timeline, and deliverables (such as design, media/texture, and installation) needed to complete the work.
Strategic plan in hand, we move to the drawing table — this is where the design and concept begin to take shape. We keep sifting and refining our ideas until we’ve found the best possible solution.
Now that we have our vision and solution nailed down, we can start executing. In this phase, all the pieces start to fall into place. Starting with a strike off for approval or amends.
With approval given, manufacture will start. Quality assurance, and reviews will be constant throughout this phase.
Once the product has been approved for dispatch, it will be shipped with full hanging and care instructions. In cases of wall murals, all panels will be numbered and a mural map will be included. It is here we supply only or manage our installers to complete the job.